Letters explained, scams spotted, replies written, deadlines remembered — all set out simply, so you always know what to do next.
One assistant for the letters, the scams,
and the things you keep meaning to do.
Tap any of these to see how a conversation actually goes.
Is this WhatsApp from my daughter really her?
Almost certainly not. She wouldn’t ask for money on a new number out of the blue. Ring the number you know is hers before doing anything.
Fifteen years of building places that help people.
For fifteen years I’ve built websites and communities where people help each other with the everyday things — moving abroad, dealing with officialdom, working out who to trust. The same questions came round again and again, and the same worry always sat underneath them: not wanting to look foolish for asking.
Jen is the answer I always wanted to be able to give. Not a forum thread you have to wait on, but your own assistant — there whenever you need it, patient with every question, and never once making you feel daft for asking.
No app to install. No password to remember.
Type your email
We send a link. Tap it and you’re in — that’s the whole sign-up.
Ask in your own words
Or tap a card, if you prefer buttons. One question at a time.
Get on with your day
Jen remembers, and nudges you by email or text when it matters.
was stolen from people in the UK through fraud in 2024.
UK Finance, Annual Fraud Report 2025
of people over 65 have been targeted by a scam call, text or letter.
Age UK, reported by Action Fraud
I built Jen for the people I love.
The people Jen is built for are perfectly capable — they just wanted someone patient who would explain things clearly, without them having to “be a nuisance” by asking.
— Alex
- Photos and pasted messages are read once, never stored.
- Independent, and built with care.
- Built in the UK. No adverts, ever.
One price. Everything included.
No tiers, no upgrades, no surprise extras. Your first 14 days are free, with no card needed to start.
- Unlimited scam checks, letter explanations and written replies
- Reminders by email and text — as many as you like
- Help with your computer, phone and suspicious calls
- Your past conversations, kept neatly for you
- Ask as much as you like — there’s no limit
You might be wondering…
Start with the thing that’s worrying you most.
Two weeks free. No card. Cancel any time.
Not ready yet? Try the scam checker first — it’s free and you don’t need an account.